Web Hosting Agreement, Terms and Conditions

1- Parties
This agreement is between bestwebhostbd.com  (bestwebhostbd.com/) (PROVIDER) and the party as specified in the on-line application (CLIENT). Hosting services may also be provided by a company associated with BestwebhostBD.com

2- Usage policy
We reserve the right to suspend or cancel a customer’s access to any or all services we provided when we decide that the account has been inappropriately used. In short we do not allow certain activities hosted on our servers:

No adult content (No Pornography) .
NO fake news against by government We will take action in bangladeshi Law.
No online gambling .
No Email Spam allow
No unsolicited e-mailing .
No Warez, cracks, copyright infringement. No miss behavior allow  with our support team .

weekly/daily  backup available for offer package webhosting Service 

Bestwebhostbd try ensure  clients data safety we keep backup server also  it 99.99% error free . but for your safety you need to keep backup your data . bestwebhostbd.com  not give  any compensation / take any responsibility for any data loss .

*** We reserve to change/update  any service related policy  and you need to agree with  our TOS

We fully provide online base support . office support not available

***

Support time 

Morning 10 Am to night 1 Am available Live Chat and phone Call Support . Leave of time we available  Support tickets option  . 

License Policy

We used  shared licencse  and get  official update  for share and reseller and vps services . advance and cloud hosting we use official licencse  . our licencse systen fully secued and safe and 100% stable 

Disclaimer : we keep backup weekly your website  . keep backup your data for your sefty . we not take any reposiblity  or  compensation for your data . 

3-Hosting abuse/termination/suspension

1. User’s service will be suspended for sending Bulk emails from the website, webmail, or using any script.
2. Excessive server resources will result in account suspension until the user upgrades his package
3. Hosting any phishing link/script/content, drugs, pornography.
4. If you try to spread hate or conflicts between any nation, religion, society, community using our service
5. We don’t allow any scamming and spamming using our service
6. Any kind of activity on a user’s website that is prohibited by international law and his local ICT act might result in account termination. (It may also result in a temporary termination/suspension, for legal investigation)
7. Service fair usage policy violation will result in suspension.
8. We strictly prohibit anti-govt activities, cryptocurrency (for the restricted countries such as Bangladesh), any kind of money laundering activities, money, or investing scam.

Any attempt to undermine or cause harm to a server, or customer, of ours is strictly prohibited. we  can suspend and cancel service also terminated without any prior notification and you agree that you will not even ask for data backup if you violate the termination rules

4-  File encode limit

we have all package encode  file limit  . we calculated your hosting package limit  per  value 100 TK  we give 10,000 FIle limit

5- Abuse of Unlimited Traffic and/or Unlimited Storage
If one of our hosting plans offers unlimited traffic and/or unlimited storage for the client web sites, the intention is to provide a large space to serve web documents, not an offsite storage area for electronic files. All of your web pages (html) must be ‘linked’ with files (.GIF, .JPEG, etc.) stored on our server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of our management. To maintain the integrity of our service the following limitations apply to such hosting plans:

Sites with Banners, graphics or cgi scripts running from their domain used on other domain
Sites with picture galleries (This is any site where 50% of the files transferred is graphics)
Sites offering download files or archives. (This is any site where more than 50% of the monthly traffic is from file downloads)

6- Commercial advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in account suspension or cancellation.

Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list’s charter for whether advertising is allowed or not. “Spamming,” or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.

Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic.E-mail is a person-to-person medium, not a broadcast medium.

7- Background Running Programs
In addition to these CLIENT agrees not to run any kind of ‘server applications’. Every program/script that opens a port on the shared hosting server is considered a ‘server application’. These include but are not limited to IRC servers, IRC proxies, IRC bots.CLIENT understands that the services are subject to immediate termination without compensation for non-compliance with the policies. Further, CLIENT will be responsible for the full amount of any tangible and intangible damages this may cause. PROVIDER reserves the right to change the policies from time to time to reflect the dynamic nature of the Internet. Both policies are available on-line any time or as a hard copy by request only.

8- Payment Policies
All accounts are set up on a pre-pay basis. Setup fees may be charged for all new accounts and major account changes. All pricing is guaranteed for the term of pre-payment. We reserves the right to change prices at any time. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies us in writing for a request for termination of services. Credit card information is stored on file and will be auto-billed on the due date of the account. Email notification will be sent to you prior to your hosting renewal date.

9- Cancellation
We reserve the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by us if we institute our right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.)

All of our web hosting plans are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund (Wihout Domain Registration regular  fees  ) of the contract amount including setup fees but excluding overages. Domain Registration fees are not refundable at all. If the web hosting plan includes a free domain name registration, when cancelled an amount equal to the regular domain name registration fee will be charged. For web hosting contracts of 3 months or less, the full contract amount less any domain registration fees and overages will be refunded if we are notified within the first 30 days following activation. No refund is available after the 30th day. For web hosting contracts longer than three months, a refund equal to one half of the contract amount less any domain registration fees and overages will be given if we are notified prior to the first day of the second half of the contract term. For example, on a twelve month contract we must receive the notice of cancellation prior to the first day of the sixth month of the contract. No refunds will be given once the second half of the contract term has begun. This policy does not apply to any additional services such as overages, additional disk space, additional pop accounts, etc. Due to security concerns, all account cancellations must be done in writing via mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation. We also accept account cancellation submitted from the registered email address of the account holder. Phone requests will not constitute acceptance of any cancellation. If payment was made by check or bank transfer, payment will be made by company check within 15 days of receipt of cancellation.

10-Warning

You understand and agree that information and access available through the Service may include Hacking related content, Sexual content/adult content, IRC Scripts/Bots, Proxy Scripts, isn’t Allowed. Also If you are write any fake article or fake news against by government .We will take action in bangladeshi Law.

11 .  Domain Renewal Conditions
If you want to renew your domain you must be contact with us before expiry date minimum 7 days . If you want to renew after expire date you have to pay extra if require (maximum 30$ ) for this renew as a main domain provider company policy . For the resone extra payment you take from us promo domain as a free or offer price . also if you let renew it will take time for reactivation 7-9 Days 

12- limitation of liability
you agree that neither the primary service provider nor backend service provider will be liable for any (a) suspension or loss of the services, except to the limited extent that a remedy is provided under this agreement; (b) interruption of business; (c) access delays or access interruptions to the web site(s) provided through or by the services; (d) loss or liability resulting from acts of god; (e) data non-delivery, mis-delivery, corruption, destruction or other modification; (f) events beyond the control of the primary service provider or backend service provider; (g) the processing of your application for the services; or (h) loss or liability resulting from the unauthorized use or misuse of your account identifier or password. you further agree that neither the primary service provider nor backend service provider will be liable for any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, regardless of whether or not either the primary service provider or backend service provider have been advised of the possibility of such damages. in no event shall the maximum aggregate liability of either the primary service provider or the backend service provider exceed the total amount paid by you for the services for a one-month period, but in no event greater than one hundred dollars ($100.00). because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, the liability of the primary service provider and/or backend service provider shall be limited to the maximum extent permitted by law.

13-Disclaimer of warranties
neither the primary service provider nor backend service provider make any representations nor warranties of any kind whatsoever, express or implied, in connection with this agreement or the services, including but not limited to warranties of merchantability or fitness for a particular purpose, unless such representations and warranties are not legally excludable. you understand and agree that any material and/or data downloaded or otherwise obtained through the use of the service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. no advice or information, whether oral or written, obtained by you from either the primary service provider or backend service provider shall create any warranty not expressly made herein. some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you .